When someone has died and once a verification of death has been obtained, your chosen funeral director will make arrangements to take your loved one into our care before contacting the Next Of Kin and making an appointment to begin the necessary funeral arrangements.

If your loved one passes through the night, an arranger will usually make contact the following morning. If however they pass throughout the day, your arranger will usually make contact with your family several hours after first contact is made and once your loved one is in our care.

If your family feels they require more time before beginning arrangements, you can let your funeral director know at any time.

Meeting a Funeral Arranger

Before you meet with your funeral arranger, there are a few things you can begin to consider and make decisions about. Through all of this, it is important to remember you do not need to make decisions immediately. Your funeral arranger is there to guide you through every option and answer any questions along the way to ensure you are making the right choices for your loved ones final farewell.

Service Location

There are many different locations to choose from for a funeral service. Local Church, or you may choose to hold your service in one of the cemeteries chapels. You are not limited to these choices of course and although they are the more popular choices, many families choose more personal options,such as at their home, or local club house or yacht club.

You can speak further with your arranger regarding different options and they will assist you with everything from initial contact with the venue, through to co-ordinating and confirming bookings and arrangements as required. Your wishes are recorded and made known to your family.

Burial Or Cremation

The decision whether to bury or creamte the deceased can be based on very personal ideas of what is appropriate for oneself or others. Some people are guided by their own or the deceased’s religious beliefs. eg. Orthodox Jews, Muslims, Greek and other Eastern Orthodox Churches choose burial. The traditional memorial has been a tombstone or monument placed above the grave. Low maintenance lawn graves have become popular. With a lawn grave, a plaque is laid either flush with the earth or along a concrete strip at the head of the grave allowing easier maintenance.

By law, both the deceased and coffin are consumed in a cremation, leaving only a small quantity of cremated remains for retention. Cremated remains can be placed in an existing grave as long as the owner of the grave gives permission and there is enough room.

Viewing The Deceased

A viewing can help people to come to terms with the reality of death and this includes children. Some people also choose to place sentimental items in the coffin. The deceased may be dressed with his or her own clothing or another
option is the provision of a shroud.

Celebrant or Clergy

If a funeral ceremony is led by a person of religion, the service will focus on the beliefs and faith that are part of that religion. Civil celebrants individually prepare the funeral ceremony with a eulogy on the life of the deceased, and can incorporate poetry or other readings.


Embalming is essential where the deceased is being transferred overseas, interstate or some delay of the funeral is anticipated, and always when vault or mausoleum interment is planned. If a viewing is required embalming is recommended.

Copy of Death Certificate

Our Funeral Care Consultant will organise a Certified Copy of the Death Certificate, through birth deaths and marriages as most institutions will request this document to finalise the estate of the deceased.